Shipping policy

Shipping policy

Shipping Policy

At Sockists, we strive to provide a seamless and enjoyable shopping experience, from the moment you place your order to when you receive your socks. Below are the details of our shipping policy:

1. Processing Time

All orders are processed within 1–2 business days. Orders are typically shipped out from our warehouse during working days (Monday to Friday), excluding public holidays. You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Methods & Delivery Time

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: 5–7 business days (domestic)
  • Expedited Shipping: 2–4 business days (domestic)
  • International Shipping: 7–15 business days (depending on destination)

Please note that delivery times may vary based on your location and any unforeseen delays from the carrier.

3. Shipping Rates

Shipping costs are calculated based on the weight of your order and the delivery destination. You can view the shipping fees at checkout before finalizing your purchase.

  • Free Shipping: Available on orders over $50 (domestic only).
  • International Shipping: Shipping fees are calculated at checkout based on the destination country.

4. International Shipping

We are pleased to offer international shipping to select countries. Please ensure that your shipping address is complete and accurate. Customs duties or taxes may apply depending on your country's regulations, and these fees are the responsibility of the customer.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number to monitor the progress of your shipment. You can track your package through our website or the carrier's website.

6. Address Accuracy

Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

7. Shipping Issues

If you experience any issues with your shipment, such as a missing package or delayed delivery, please contact our customer service team at korrealinc@gmail.com and we will assist you promptly.

8. Returns & Exchanges

For information on returns and exchanges, please refer to our Returns Policy. If your order arrives damaged or incorrect, please contact us immediately.

9. Packaging

We aim to be environmentally friendly, so we use sustainable packaging materials when shipping your order. We also ensure that your socks are carefully packaged to prevent any damage during transit.

Thank you for choosing Sockists! We hope you enjoy your new socks and look forward to serving you again.

If you have any further questions about our shipping policy, please feel free to reach out to our customer service team at korrealinc@gmail.com.